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Employee Spotlight: Jen Timmerman

Jen Timmerman has been working at Evans for 4 years as a CSR. She’s the mother to a 4-year-old daughter named Lily. When she isn’t at work, she loves spending time outside with her family in Milford, where she lives.

As a CSR, Jen works on a variety of customer accounts. She loves working with customers to solve challenging day-to-day supply chain issues. In working with Evans’ new fulfillment accounts, Jen has helped to build processes around the new fulfillment division. As far as working for Evans, Jen likes the family atmosphere.

One of Jen’s customers states, “I just wanted to let you know that Jennifer Timmermann is incredible. She is always personable. She never seems aggravated and annoyed even when I am sure that my issues are an annoyance. She goes above and beyond to try to ensure that my products are shipped quickly and in perfect condition. Having her on my account has made my dealings with Evans a positive experience. I couldn’t have asked for better or more thorough care of my account. Jennifer is an awesome asset to Evans.”

Chris Mendez adds, “Jennifer is always willing to learn new things and is persistent to get answers when she has questions so that our customers can get the ultimate Evans service experience.  Jennifer has been a key employee working with the RAMP (WMS) integration and her dedication to customer service is most definitely noticed through the company and is very much appreciated.”

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